Privacy Policy

Ignition is committed to providing you with the highest level of customer service. This includes protecting your privacy. The purpose of this document is to provide information on how we collect, uses and discloses your personal information.

How we collect personal information

We collect personal information in a number of ways, including:

• From registered list providers (ADMA code compliant)
• Directly from you, when you provide information by phone or in writing, or when you submit your personal details to us through our websites
• From third parties such as our related companies, credit reporting agencies or your representatives
• From publicly available sources of information
• From our own records of how you use our products and services
• When legally required to do so.

How we use your personal information

Your personal information may be used in order to:

• Provide the services you require;
• Administer and manage those services, including charging, billing and collecting debts;
• Inform you of the ways the services provided to you could be improved;
• Conduct appropriate checks for credit-worthiness;
• Research and develop our services; and
• Gain an understanding of your information and communication needs in order for us to provide you with a better service

Your personal information may also be used by Ignition to market its products and services to you. If you do not wish us to contact you for marketing purposes, please email contact@ignition-data.com. 

When we disclose your personal information

In order to deliver the products and services you require, we may disclose your personal information to organisations outside Ignition. These organisations include:

• Outsourced service providers
• Your representatives (eg: your authorized representatives or legal advisers);
• Credit providers for credit related purposes such as credit-worthiness, credit rating, credit provision and financing;
• Our professional advisers, including our accountants, auditors and lawyers; and
• Government and regulatory authorities and other organisations, as required or authorised by law.

Help us ensure we hold accurate information

Ignition takes all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. However, the accuracy of the information we hold depends to large extent on the information you provide. That's why we recommend that you:

• Let us know if there are any errors in your personal information; and
• Keep us up-to-date with changes to personal information such as your name or address.

You can access your personal information

You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.

How to contact us

If you have any questions in relation to privacy, please email contact@ignition-data.com

Alternatively, you can write to us at Unit 805, Level 8, 220 Collins Street, Melbourne VIC 3000, or contact us via the form at the bottom of this page. 

Website terms of use

General

The following outlines the terms and conditions of use ("Terms") for the Ignition (“Ignition Data Ltd”, "Ignition Data Pty Ltd", “us”, “we”, or “our”) website (“Site”). We may vary these Terms at any time. Using the Site after the Terms have changed means you accept the changed Terms. If you agree to be bound by these Terms you may use the Site, otherwise you should not.

The current version of the Terms will be maintained on the Site. This Site is operated and controlled from our offices in Australia. If you use this Site from outside Australia, you are responsible for complying with any applicable laws. These Terms will be interpreted in accordance with, and governed by, the laws of the State of Melbourne, Australia.

We permit the creation of links from other websites to the homepage http://www.ignition-data.com. For express consent to link directly to any other part of this Site please contact us via the form at the bottom of this page. Maintenance of any such links remains your responsibility.

Intellectual Property

All intellectual property rights (including, without limitation, copyright and trade mark rights) in all materials displayed or available on this Site belongs to Ignition unless otherwise stated. If the owner of any material published on this Site is not us, your rights in respect of that material will be as defined by the copyright owner of the material concerned.

Unless otherwise stated, you are permitted to copy text published by us on this Site for your own non-commercial use only, provided you retain and display any copyright notice applying to the material. Individual items may have more specific terms and conditions associated with them, in which case those terms and conditions will apply to that item in place of this general permission.

Except as set out above, all rights to the Site (including rights in text, graphics, selection, arrangement and overall website design) are reserved and no right or licence is granted or implied under any copyright, patent, trade mark or other intellectual property right of Ignition or any other party as a consequence of the publication of any material on this Site. No material from this Site (except for media releases published in the Newsroom) may be reproduced, adapted or distributed, in whole or in part, or on any media without written permission (which includes email) from Ignition.

Disclaimer

We endeavour to ensure that the information on this Site is accurate and current, but does not accept liability for any error or omission.

All warranties, whether express or implied, as to the accuracy or completeness of the information contained on this Site or in respect of any products or materials referred to on this Site are excluded to the fullest extent permitted by law.

Links on this Site may lead to other websites and some information on this Site may be provided by third parties. We accept no responsibility for the currency or accuracy of such information. You should verify such information with those third parties directly.

While we try very hard to keep information and materials on the Site secure and confidential, we are not responsible for any breach of security which is out of our control. We do not warrant that the Site is completely secure.

Use of Information Supplied by You

All product or advertising suggestions or ideas, or other information communicated to us through this Site shall be treated as non-confidential and non-proprietary to you. All such information will become the exclusive property of Ignition for any purpose whatsoever, commercial or otherwise, without notice or compensation to you.

Our Liability

In no event will we be liable, in contract, tort (including negligence or breach of statutory duty) or otherwise for any:

• damages (direct, incidental, special, consequential, indirect or punitive) of any nature whatsoever;
• increased costs or expenses; or
• loss of profit, business, contracts, revenues or anticipated savings, arising out of or in connection with your use of (or inability to use) this Site, any linked website, or any material contained on them.

You agree that if we are held responsible for any damage or loss, our total liability to you for all damages, losses, and causes of action (whether in tort, including but not limited to negligence, contract, or otherwise) will not exceed the amount paid by you, if any, for accessing this Site.

Data Vault training terms & conditions

1. GENERAL 
   1. The following terms and conditions apply to all training services performed by Ignition Data Pty Ltd. 
   2. Ignition is a licensed authorised training partner of Data Vault Alliance Holdings, LLC, on the web at: https://dataVaultAlliance.com   
2. BOOKING 
   1. A place(s) on an Ignition training course is booked and confirmed when i) we have acknowledged this in writing with you, or you have a booking confirmation from Eventbrite, and ii) you have paid us for the booking. 
   2. Unless otherwise noted by us, a booking will be for a specified course on a specified date(s), for specified person(s) and cannot be varied without agreement in writing by us. 
   3. If for some reason we need to cancel a course for which you have a confirmed booking, we will advise this in writing to you, and work with you to confirm an alternative date, or if required, a refund. 
   4. Our obligations to you cease when we have delivered the training to you. 
3. DELIVERY 
   1. Unless otherwise agreed by us, delivery of training courses will be instructor led remote video conference sessions, typically via Microsoft Teams. Courses may include online self-paced components that are not instructor led. 
   2. Students will need access to a suitable Internet-compatible laptop or PC, speaker, microphone and webcam. 
4. PREREQUISITES 
   1. There are no prerequisites to enrol but Data Vault Training courses are designed for data professionals who likely have solid experience in Data Warehousing and Governance. 
   2. Once enrolled, we will refer you to any onboarding tasks required.  
   3. Where applicable you will be asked to sign an NDA release form for the proprietary materials we will then share with you. If so requested, we cannot share those materials if you do not complete that process. 
   4. Where a course is sold with online self-paced prerequisite components, these must be completed before the online instructor led components. It is highly unlikely that a student will pass certification for the course if they have not completed this material in advance of the online instructor led sessions. 
   5. Where a course is sold with a certification exam component, completion of preceding components (self-paced or instructor led) is required to gain access to the certification exam. 
5. DATA PRIVACY 
   1. Processing of personal data is carried out in accordance with the applicable data protection regulations. Refer https://ignition-data.com/terms#Privacy.  
6. DATA DISCLOSURE 
   1. We may be required to register students onto systems managed by the Data Vault Alliance (DVA) to conduct certain courses. Only first name, last name and email address are used for this purpose. DVA would then invite students to their platform(s) via email to consume content and/or interact with quizzes and exams. 
7. REFUNDS 
   1. Any cancellation or modification of a booking must be agreed in writing by us. 
   2. We may agree to alter your enrolment to an equivalent course on another date. 
   3. Where a course includes access to licensed, Intellectual Property protected materials and these materials have been accessed by you, refunds are not possible under any circumstances.  
   4. If you wish to cancel a booking the following terms apply depending on the number of days before the start of the booked course. 
      1. 30 days or more. Full refund less processing fees. 
      2. 14 days or more. 50% refund less processing fees. 
      3. Less than 14 days or more. No refund. 
   5. Refunds will not be issued due to technical failures or student equipment failures. 
   6. Refunds will not be given if a student fails to attend. 
8. INTELLECTUAL PROPERTY 
   1. No parts of documents or other media that are received by the participant for the training course may be reproduced, edited, disseminated, distributed or used for public presentation.  
   2. Video content used for the training may not be recorded, downloaded, captured, reproduced, edited, disseminated, distributed or used for public presentation. 
   3. To the extent that documents or other media are used to which third parties have rights, these rights are held by the respective originator or rights holder. The participant receives the non-exclusive and non-transferrable right to use the documents as provided for in the framework of the training course and to that purpose only. Deviations from these terms of use require an express written agreement. 
9. JURISDICTION 
   1. This Agreement is governed by and must be construed in accordance with the laws in force in Victoria, Australia.